Your communications solution

We work collaboratively with individuals and businesses to provide creative, customised, excellent communication services.

Sure, we’ll come up with great ideas, write your copy and quality assure your product, but we also have the expertise to conduct research and manage your project, liaising with other providers or stakeholders so you can get on with other priorities. Chapter Three is your beginning to end project solution.

Our relational customer focus approach also ensures you’ll enjoy the process as much as the outcome.


We write, refresh and reimagine print and digital communication for personal and professional purposes. We use your voice, reflect your personality and ensure that any product’s style, including an updated one, is the right fit for you and your audience.

We craft:
website content, marketing materials, newsletters, reports, policy documents, brochures, submissions, prospectus, information and instructional handbooks, letters, crisis communications, presentation slide decks, ibooks and ebooks, speeches, resumes, biographies, eulogies and memoirs.

Our services
Our services

Editing and Proofreading

We take the time you haven’t got to ensure your communication is appropriately worded and error free. We’ll ensure brand and message consistency, make suggestions about the structure and readability of your document and check for omissions.


Many successful projects rely on initial research. Chapter Three has the expertise to do the searches and integrate the findings that marry the past and present, the evidence base and current practice, hypotheses and conclusions. Audit, analysis and recommendation processes are often where our work with clients begins.

Our services
Our services

Project Management

What and how you communicate may ultimately require the services of multiple providers. Chapter Three can streamline and quality-assure your process and product by liaising with photographers, graphic designers, marketers, printers, caterers, florists and whoever else needs to be involved. It’s another way we save you time, stress and money.

Creative Concepts and Styling

Clever, creative and invariably simple ideas hook and engage audiences. Coming up with them is our forte. Fleshing them out with succinct, beautifully written copy, complementary images, thoughtful design elements and the perfect combination of publication strategies brings them to life. This is what it takes to tell a story that gets results.

Our services

It was a great pleasure to work with Chapter Three and benefit from their professional, quality and highly relational service.

Ric Small RAIA

Managing Director, SQC Architecture, Canberra

Working with Robyn Armstrong is an exciting experience! Robyn listens, advises, creates and negotiates until the product is absolutely ‘spot on’!

− Dr Wendy Cahill AM DSG

Educational Strategist, Melbourne

When we need beautiful, succinct copy to create or elevate documents, we call Robyn. She quickly understands the brief, brings analysis and synthesis skills to the task and quality assures the outcome.

Mark Moir

Principal, Lyndale Secondary College Victoria

What will your story be?